Sales Operations Coordinator

The company

Swatch Group is the world's number one manufacturer of finished watches. With its 17 watch brands, the Group is present in all price segments, and is also active in the manufacture and sale of jewelry, watch movements and components.

Swatch Group unites, among other companies, the following watch brands under its roof: Breguet, Harry Winston, Blancpain, Glashütte Original, Jaquet Droz, Léon Hatot, Omega, Longines, Rado, Union Glashütte, Tissot, Balmain, Certina, Mido, Hamilton, Swatch and Flik Flak. The Group has a strong distribution and multi-brand retail net with two sophisticated boutiques under the name of Tourbillon and Hour Passion. Swatch Group is also an important player in advanced nanomechanical, nanoelectronic and Bluetooth technologies essential to watchmaking and other industries.

Job description

This position supports the wholesale and retail sales operations for the Breguet and Blancpain Brands.

· Provide sales support to US Team

· Maintain sales orders in the US, and international purchase orders through the brands' headquarters

· Serve as liaison between Sales and Marketing Managers, as well as Distribution Center and Sales Support teams

· Maintain authorized dealer list and track all new account submissions

· Monitor and manage CRM database, and respond to customer inquiries in a timely manner

· Manage dealer inquiries including product availability, spare parts orders and special requests

· Produce weekly sales & inventory reports and monthly sales analysis

· Monitor and maintain sales incentive programs

· Update pricelists and order forms to be distributed to Sales Team

· Visual Merchandising: fulfill orders for POS displays and other collateral materials; coordinate production of additional visual creatives (i.e. duratrans, billboards, etc.)

· Assist Sales and Marketing Managers in the preparation and execution of events

· Miscellaneous administrative duties:

o Return request forms

o Consignment request forms

o Process invoices and credit memos

o Purchase order data entry

o Maintain backorder and special requests

o Inventory reconciliation


We are seeking a motivated, self-starter to handle the sales coordination activities for the Blancpain and Breguet Brands. This position offers opportunity to develop communication, business acumen and planning skills within global leading luxury brands.

Professional requirements

· Bachelors’ degree in Business Management or Operations is preferred

· 2-3 years of experience in a similar role or environment

· Excellent verbal and written communication skills

· Expert Microsoft Excel skills required; proficiency in Microsoft suite (Word, PowerPoint, etc.) preferred

· SAP experience is preferred but not required

· Team player, self-motivated, detail oriented with ability to multitask


We are happy to offer a competitive comprehensive benefits package that includes:

  • Excellent Health, dental and vision insurance (1st of the month following 30 days, generous employer contribution)
  • Immediate participation in the 401(k) and 100% vested employer match after one year
  • Company paid life insurance and LTD
  • 18 PTO days per year, 23 PTO after 5 years
  • Voluntary FSA, STD, Accident/Hospital Indemnity insurance

For more information please see



Suzete Truehaft

Human Resources Manager