Assistant Boutique Manager - Longines Collins Street

Key Responsibilities

  • Support and lead store team so they maintain the LONGINES brand standard at all times
  • Ensure store sales targets are continuously being achieved
  • Make sure the highest standards of customer service are upheld and maintained
  • Ensuring smooth and effective collaboration between Sales and Customer Service teams
  • Ensuring store operations are consistent and the Boutique Manager is supported across administrative and operations tasks (rostering, payroll, holiday/leave etc.)
  • Dealing with elevated customers in both Sales and Customer Service when required
  • Define responsibilities of Sales team making sure all tasks are being completed to the expected standard
  • Ensure merchandising both internally and externally is immaculate at all times and is expressing the correct message
  • Assist Boutique Manager with any team training requirements
  • Motivate staff to optimise performance

Skills and Experience

  • Extensive retail experience (luxury sector preferred)
  • Highly developed and proven customer service skills
  • Proven staff management/supervisory experience
  • Computer literacy skills: Word, Excel;
  • Excellent organisational skills
  • Numerical and financial skills
  • Strong analytical and problem solving skills
  • Effective time management
  • Team player
  • Energy, drive and enthusiasm

Culture

At LONGINES we strive to create a positive culture with a team of easy going, diligent and friendly individuals who are all passionate about the brand. The whole team receives lots of support from the rest of the company, which has a strong focus on training and development. With new products released every year there's always something new to learn about.

How to Apply

Please click APPLY to send through your CV today.