Retail Manager - OMEGA

The company


“OMEGA is a prestigious global brand with more than 170 years of commitment to quality, precision and innovation. Our watches are among the world’s finest, defined by industry-leading technology and timeless aesthetic appeal.In our long history, we’ve set precision records, defined sports timing and remained at fine watchmaking’s cutting edge.As an international brand, we are always interested in meeting future colleagues who are prepared to contribute their talents, ambitions and inspiration to our teams on practically every continent. As a part of Swatch Group, OMEGA offers opportunities in an impressive range of professional fields.OMEGA is now seeking for high caliber candidate for the following position in Hong Kong." RETAIL MANAGER - OMEGA HONG KONG

Job description

  • Assist Brand Manager to develop business plans and strategies to drive productivity improvement, excellent customer experience, and revenue growth for Hong Kong market
  • Achieve business targets and manage full P&L of stores (i.e. budget, forecast, expense control, etc.)
  • Prepare retail strategic plans and explore market opportunities through different channels such as maintaining excellent relationships with landlords, identifying key influencers, etc.
  • In-charge of the management of new store opening, store closure, and renovation projects in compliance to brand direction
  • Oversee all corporate stores in Hong Kong; supervise and lead teams to achieve sales, operations and customer excellence
  • Forecast and analyze business trends and opportunities with full understanding of retail metrics to Senior Management as to bring the business to the next level
  • Collaborate with Marketing team to formulate and implement retail marketing promotions, in-store events, and VIP programs to establish and maintain long-term relationship with loyal customers
  • Strategically plan and implement effective incentive and recognition programs to motivate and maximize individual performance
  • Implement standard processes and automated tools to operate consistently across stores, ensuring optimal in-store execution and KPI’s monitoring
  • Regularly review Standard Operating Procedure and set up infrastructure for retail operations to enhance overall efficiency
  • Work closely with Training Manager to identify training needs, maximize performance and develop internal talents
  • Partner with Human Resources Business Partner on manpower planning, staff development and all staff related issues  


  • Degree holder in Business or equivalent
  • At least 8 years’ retail experience in luxury retail and 5 years in management role
  • Strong business acumen with strategic vision
  • Analytical mind with strong numerical sense
  • Excellent people management skill
  • Strong interpersonal skills; ability to build partnerships
  • Highly organized, proactive, self-motivated
  • High proficient in Microsoft Office - Excel, PowerPoint & Word
  • Knowledgeable in SAP is highly preferred
  • Excellent in both spoken and written English, Cantonese and Mandarin