Store Manager - Grafton Street

The company

The birth of Swatch began in 1983 with the innovation and revolution of the Swiss Watch market by creating a watch that was affordable, accessible and an expression of who you are from the flick of the wrist, the innovative and exciting new Swatch sparked the remarkable recovery of the Swiss watch industry. Collaborating with artists, using new innovative materials, staying up to date with fashion trends and investing in extreme sports events.This momentum continues on today at Swatch by attracting talented individuals who live and breathe the brand, celebrate in progression and development and delight our customer’s every day.

Job description

We want YOU to give our customers an exceptional Swatch & Flik Flak experience during their visit to Swatch Stores.As Store Manager you will play a lead role in creating the right culture, developing and inspiring a team to deliver outstanding customer service.Fantastic opportunity to join an established and exciting Brand. People development and training are key principles for our teams at Swatch. As a Swatch Ambassador, you will report to the Area Manager and will be responsible for achieving sales targets, providing optimum customer service and embodying the brand ambassador duties. You will maximize productivity through product knowledge, customer service and by assisting in meeting key store initiatives


•An inspirational leader with a passion for leading and developing a high performing engaged team•A proven track record in retail management (Minimum Store Manager/Assistant Manager)•Commercial Awareness and understanding of managing and growing KPIs•People, Sales and Customer focused bringing our Visions and Values to life•An passionate role model with a passion for our products

Professional requirements

•Demonstrable Retail experience•Demonstrable Customer Service experience •Experience in Watch or Jewellery Retail•Experience in People Management