Part Time Retail Sales Advisor (Mandarin Speaking) - Hour Passion Gun Wharf Quays

The company

As the retail brand for the Swatch Group, the largest global watchmaker, Hour Passion has been specialised in multi-brand watch and jewellery retail since its very beginnings. With a portfolio of brands that is as prestigious as it is varied, Hour Passion has acquired an international customer base through its high-quality and innovative store concepts. Located in prime locations, these sales areas help to heighten the showcasing of the brands while enabling customers to appreciate a new watch buying experience, benefiting from excellent and expert service.

Created in 2004, the first concepts were initially developed in airports in France, before rapidly expanding into the departure areas of the largest European and Asian international airports.

With the support of the cross-functional organisation of the Swatch Group, which is present all over the world, the Hour Passion network now has over 55 stores across Switzerland, France, the Republic of Ireland, the United Kingdom, Italy, Germany, Austria, Spain, Poland, Russia, the USA, Malaysia, China, Taiwan and Japan.

From 2011 onwards, the concept has been developed to adapt to other commercial environments such as the city centres of large metropolises, shopping centres and outlet villages. Unlike in airports where the offering is mixed and at times more diverse, the Hour Passion stores in urban areas propose a selection of exclusively corporate brands – certified Swiss Made – ranging from entry level to the high-end segment, from Flik Flak to Longines.

Now more than ever, Hour Passion enjoys significant customer trust built on its experience.

Job description

Hour Passion, Gun Wharf Quays are looking for a Part Time Retail Sales Advisor to be part of their team, and are seeking someone who is able to provide exceptional levels of customer service.

You will be working with prestigious brands such as; Longines, Rado, Tissot, Calvin Klein and Swatch.


You will be excited about the Swatch Group UK Brands and products and have previous retail experience.
You will have an excellent customer service standard and be passionate about driving sales.
Must have an understanding of luxury retail.
Must have a natural passion for watches in general, or selling in a luxury retailer.
Be accommodating to shifts, longer trading hours and staying late for VIP’s etc.

Professional requirements

Experience in the Retail Industry at a sales advisor level.
Preferably from a watch/jewellery, or prestige retail back ground.
Have experience dealing with international customers.
Demonstrable Retail experience
Demonstrable Customer Service experience


English both verbal and written
Mandarin Speaking


Nicholas Bright
HR Business Partner