General Manager - Hour Passion Boutique

The company

Swatch Group is an international group active in the design, manufacture and sale of finished watches, jewelry, watch movements and components.

Swatch Group supplies nearly all components required by its 18 watch brands, and Swatch Group companies supply movements and components to third-party watchmakers in Switzerland and around the world. Please be sure to visit our brands' websites to learn more about their fantastic products.

Swatch Group is also a key player in the manufacture and sale of electronic systems used in watchmaking and other industries.

Job description

Ideal candidate must be an experienced retail manager, preferably with watches/timepieces, with a strong focus on driving sales, delivering refined customer service and demonstrating strong clientelling skills.


We are seeking an experienced, retail General Manager to provide leadership in our prestigious Hour Passion Boutique in Woodbury Common Premium Outlets.

Professional requirements

Ability to build revenue, manage back-office operations and supervise selling professionals.
Develop the strategies and plans to achieve sales results through clientelling, superior customer service, events, partnering and traffic generating actions.
Ensure a consistent, quality store experience for customers.
Think strategically and drive the business to company standards.
Prioritize, plan, delegate, administrate and adapt to business needs.
Maximize inventory, cash control and loss prevention techniques.


Suzete Truehaft
Human Resources Manager