Sales and Marketing Manager - OMEGA

Job description

Key Tasks
Distribution
• Distribution / sales strategies to be implemented in line with Brand Manager strategy

• Support the field teams in their daily operation activities.
• Develop and build relationships with Key Accounts, arranging regular meetings and training.
• Ensure trading agreements for the brand accounts are in line with company policy.
• Constantly look to improve our position within store and work with marketing manager to establish, explore and exploit all marketing initiatives.
• Ensure the maintenance of all paperwork relating to the opening and closure of all key and independent accounts.
• Assist the Marketing team with Shop in Shop program for all doors.
• Supervise the merchandising of customers in line with the marketing policy
• Pricing of products according to the international pricing policy of the brand and in line with defined SG and OMEGA policy in the country

Analysis
• To provide to the brand manager all necessary KPIs of the brand.
• To provide detailed sales analysis (sell-in and sell-out) of both retail and wholesale.
• Forecasting and reporting of sales on a monthly basis.
• Support the brand manager in the preparation and monitoring of the annual sales forecasts and objectives for all the brand.
• Manage the flow of data and communicate sales information to the field team.
• Management and control of sales orders.
• Provide sales admin with full details of ranges, orders and forecasted deliveries.

Marketing & Communication
• Prepare with the help of the Marketing Manager and PR manager the marketing and communication plans for the country
• Local application of the communication concept for the brand with the support of the Marketing Manager and PR manager

• Ensure corporate objectives are achieved and a high level of communication is maintained internally and externally.
• Communicate all account initiatives, ranges and sales data to internal and external departments.
• Establish good lines of communication with Customers, Head Office and Management always attempting to understand their relevant functions.

Retail

• Implement with the advice of the Brand Manager the international retail strategy based on the guidelines and recommendations of the OMEGA HQ.
• Build relationship with local estate agents / landlords to have a good knowledge about the retail environment in the country
• Manage the OMEGA Retail team and put in place the necessary structure, procedures and tools to motivate the employees Human Resources
• Hiring and managing the sales force, marketing and PR employees, retail employees and other brand team member following the advices of the Brand Manager

• With the support of the Brand Manager, set objectives for the employees and motivate / support / coach them to achieve their goals
• With the support of the local HRBP and OMEGA HQ prepare the necessary training programme to ensure the employees have the necessary skills to fulfil their duties

Customer Service

• Be the point of contact for any customer service issue related to the brands ensuring the proper responses are provided and when necessary escalate a complaint to the brand manager.
• Follow up the ageing report for the open repairs with the support of the local Head of CS to ensure the TAT set by the brand are met.