OLYMPIC & PARALYMPIC GAMES SENIOR OPERATIONS MANAGER

Introduction de la société

OMEGA is a prestigious global brand with more than 170 years of commitment to quality, precision and innovation. Our watches are among the world’s finest, defined by industry-leading technology and timeless aesthetic appeal.

In our long history, we’ve set precision records, defined sports timing and at fine watchmaking’s cutting edge.

As an international brand, we are always interested in meeting future colleagues who are prepared to contribute their talents, ambitions and inspiration to our teams on practically every continent.

Join OMEGA and play a key role in delivering world-class hospitality experiences at the Olympic and Paralympic Games.

Description du poste

YOUR MISSION

Under the direction of the Head of Olympic & Paralympic Games, you will lead the planning, coordination, and execution of OMEGA's hospitality and guest experience programs during the Games. Working closely with international partners, local stakeholders, and internal teams, you will ensure flawless operations and premium hospitality standards that reflect OMEGA's reputation for excellence..

KEY RESPONSIBILITIES

  • Lead the planning, coordination and delivery of OMEGA's hospitality operations and guest experience programs before and during the Olympic and Paralympic Games.
  • Manage relationships with key stakeholders including Organizing Committees, National Olympic Committees (NOCs), IOC-related agencies, hospitality agencies, hotels, tourism offices and suppliers.
  • Coordinate cross-functional teams and external partners to ensure operational readiness and flawless execution of hospitality programs.
  • Design and deliver premium guest experiences, including hospitality waves, VIP activities and bespoke engagement opportunities.
  • Oversee hospitality logistics, accommodation, transportation, catering, supplier management and on-site Games-time operations.
  • Manage the development and delivery of hospitality assets, invitations, guest communications, uniforms, giveaways and other event materials.
  • Ensure compliance with Olympic branding guidelines and coordinate internal approval processes for all related materials.
  • Coordinate photography and filming activities to support PR, communications and social media initiatives.
  • Serve as the internal point of contact for hospitality operations and staff-related matters.
  • Support team members, fostering collaboration, accountability and professional development.
  • Ensure projects are delivered on time, within scope and aligned with long-term Games preparation strategies.

Profil

  • Proven experience working on the Olympic Games or other major international sporting events.
  • Strong expertise in planning and delivering premium hospitality programs within complex and multicultural environments.
  • Excellent project management skills, with the ability to manage multiple priorities, deadlines and stakeholders simultaneously.
  • Demonstrated experience leading cross-functional projects involving hospitality, operations, logistics and guest services.
  • Proven ability to manage vendors, suppliers and operational partners while ensuring high service standards and cost efficiency.
  • Outstanding communication and interpersonal skills, with the ability to build trusted relationships across a wide range of international stakeholders.
  • Strong analytical, planning and problem-solving capabilities, combined with a calm and solution-oriented approach under pressure.
  • Diplomatic, culturally sensitive and comfortable working in highly international environments.
  • Flexible and willing to travel internationally, including extended assignments of up to two months during Games time.
  • Proactive, results-driven and able to work independently while fostering strong collaboration and teamwork.
  • Highly organized and detail-oriented, with a passion for operational excellence and flawless execution.

Langues

  • Fluent in English and French, with excellent written and verbal communication skills.