Credit Representative - Accounts Receivable

The company

Swatch Group is an international group active in the design, manufacture and sale of finished watches, jewelry, watch movements and components.

Swatch Group supplies nearly all components required by its 17 watch brands, and Swatch Group companies supply movements and components to third-party watchmakers in Switzerland and around the world. Please be sure to visit our brands' websites to learn more about their fantastic products.

Swatch Group is also a key player in the manufacture and sale of electronic systems used in watchmaking and other industries.

Job description

Swatch Group US is looking for an experienced Credit Representative/Accounts Receivable to join our Corporate Finance team for a full-time position. Prior Accounts Receivable and Collections experience is required.

The ideal candidate will be self-motivated, energetic, detail-oriented, assertive, and efficient. They would be able to work in a team environment, think creatively and perform with enthusiasm.

This is an Office Based Position. 


Principal Responsibilities

  • Daily review of customer orders on hold for releasing within authority limits and when required obtaining appropriate approvals and retention of documents as per internal control compliance.
  • Daily collection efforts performed to obtain payments for all past due and upcoming balances outstanding for assigned territories.
  • Ensure all payments not received with invoice reference detail is obtained within 48 hours’ maximum
  • Monthly customer A/R reconciliations are performed including action plans for resolution and reviewed by Credit Manager.
  • Maintain current A/R and deduction percentages within established parameters.
  • Works closely with brands and retailers to find solutions to their credit needs.
  • Prevent minimum bad debt losses to the organization.
  • Resolve customer chargebacks and any deductions within 30 days or next closing.
  • Processing any credit card transactions for customer payments and provides all receipts to the credit administrator.
  • Prepare and send customer statements or any requested information timely.
  • Ensure customer master data profiles are updated with most recent data and if any changes or request are made by customer to timely submit to credit administrator.
  • Maintain all collection efforts performed are recorded within SAP transaction FD32 and any important customer documents received are filed within customer records maintained by credit administrator.
  • Preparation of customer account offsets and any required adjustment within same period prior month end closing.
  • Provide assistance, perform additional assignments or request made by Credit Manager or senior management

Professional requirements


  • Must have a High School Diploma; an Associate Degree in Accounting/Finance preferred
  • Must have at least 2-3 years of finance/credit experience in the areas of accounts receivables, chargebacks, collections, and reconciliations.
  • Intermediate Excel skills is a must
  • Must be proficient with Microsoft Word, Excel, Outlook and SAP
  • Must possess strong interpersonal, analytical, and communication skills
  • Must be organized and able to multi task with good follow up skills.
  • Must have the ability to work in a fast paced environment during peak seasons
  • Must have knowledge of basic credit application process
  • Must have basic accounts receivable and credit functions knowledge
  • Self-directed and able to work with minimal supervision.


Physical Requirements

This is primarily a sedentary office position which requires the Credit Representative to
have the ability to operate computer equipment, speak, hear, bend, stoop, reach, lift, and
move and carry up to 25 lbs. Finger dexterity is necessary


The Swatch Group is an equal opportunity employer that promotes diversity and is committed to environmental sustainability.

  • Excellent health, dental and vision insurance (employee and dependents are eligible 1st of the month following 30 days; generous employer contribution)
  • Immediate participation in the 401(k) and 100% vested employer match after one year (maximum 4% employer match with 5% employee contribution)
  • Company paid life insurance and Long Term Disability
  • 3.5 weeks of PTO per year, 1 Month PTO after 5 years
  • Special bucket of sick time per year extended paid time for medical, parental and military leave
  • Holiday pay
  • Voluntary FSA, STD, Accident/Hospital Indemnity insurance
  • Employee product discount



Bilingual is a plus but not required for the role.