Swatch Training Manager (US) - Corporate

The company

Swatch embraces the values that coexist in the worlds of art, design, fashion and technology; and lends to them its own spark of creativity. Thus, Swatch is considered a canvas upon which a myriad of expressions have been applied. Cutting edge style, trend setting looks and technology friendly accents have all added to the amazement of owning a Swatch.


The Swatch Group is an equal opportunity employer that promotes diversity and is committed to environmental sustainability and we are happy to offer a competitive benefits package that includes:

  • Excellent health, dental and vision insurance (eligible 1st of the month following 30 days; generous employer contribution)
  • Immediate participation in the 401(k) and 100% vested employer match after one year
  • Company paid life insurance and Long Term Disability
  • 18 PTO days per year, 23 PTO after 5 years
  • 7 days per year extended paid time for medical, parental and military leave
  • Holiday pay
  • Voluntary Flexible Spending Account, Short Term Disability, Accident/Hospital Indemnity insurance
  • Employee product discount
  • Internal transfer and growth potential
  • $500 Employee Referral Bonuses


For more information, please see:

Job description

Job Description:

Provides product and sales training and coaching to Store Boutiques and wholesale accounts in the United States.  Must thrive on being an avid road warrior, motivating teacher, presenter and subject matter expert on the Brand, and its values.



Executes training modules, programs and seminars in the United States, per Swiss HQ directives.  Receives content, guidelines and specs from HQ in Biel, Switzerland and adapts to local market.  Organizes all aspects of training program location and logistics.   Organizes training schedule in collaboration with Head of Retail, District Managers and Store Managers.  Provided in-store coaching and development within designated territory.  Provides feedback from local territory to HQ and domestic partners. Works closely with HQ training counterpart to ensure training consistency. Ability to write content for training collateral, newsletters and e-learning.



  • Works well remotely, requiring little supervision.
  • Must be flexible with changing deadlines
  • Must fully be “on Brand,” and represent the brand in the highest regards
  • Ability to priorities projects within budget guidelines within a timely manner.
  • Excellent presentation, and facilitation skills. Must be an approachable and interactive training professional.
  • Relates and connects effectively with a various levels of attendees (new hires to product experts).
  • Participation and support of local special events as needed.
  • Must be team focused and partner with various departments and internal experts.
  • Available to be productive within several time zones.

Professional requirements


Education: Bachelor’s Degree required or equivalent training experience required.

Experience: Minimum of 5 years relevant experience of sales training experience.

Minimum of 3 years relevant retail sales experience.


  • Computer literate (MS Word and Excel and PowerPoint)
  • Excellent proofreading and fact-checking skills
  • E-learning: working knowledge of e-learning platforms
  • Comprehension of retail math
  • Excellent interpersonal communication skills
  • Strong written communication skills
  • Knowledge of Company product, watch/jewelry industry highly desired
  • Bilingual preferred but not required (Spanish or French)


Extensive travel in the United States. Expect 80% travel when not working in-store.