Hamilton Sales Associate

The company

Hamilton has been an iconic name in precision watchmaking since its founding in Lancaster, Pennsylvania in 1892. Its watches have synchronized the first railroads and furnished the wrists of soldiers, aviators and Hollywood stars, making over 500 appearances on the big screen. Hamilton has been at the forefront of innovations in design, technology and craft by launching the world’s first electric timepiece in 1957 and LED digital watch in 1970. A member of the Swatch Group, the global leader in watch manufacturing and distribution, Hamilton combines its American spirit with true Swiss precision.

Job description

We are seeking a people orientated part time candidate who has a strong retail sales background and possess exceptional customer service skills. Candidate should also have the ability to meet or exceed sales objectives and possess a strong desire to learn about our timepieces and looking to become an essential member of our team.

Profile

  • Establish a welcoming and approachable environment
  • Demonstrate a deep knowledge of all of our unique and impeccable range of products and their distinctive characteristics
  • Cultivate enduring relationships with clients by providing memorable experiences
  • Utilize our expansive training techniques to engage, inform and retain a gratified and loyal client base
  • Provide a unique and special experience to all clients
  • Meet and exceed sales goals
  • Assist team members in sales process as per established boutique protocols
  • Develop existing client base and reach new prospects through networking and outreach
  • Provide the highest level of client service through personalized contact in product maintenance
  • Maintain and grow existing clients; keep records of milestones and client’s tastes and goals for future purchases

Professional requirements

  • 1-5 years of retail experience, preferably in the timepiece or fine jewelry field
  • Impressive selling capabilities and notable customer service skills
  • Elevated ability to communicate effectively both written and orally
  • Robust adaptability to learn the technical aspects of our company collection of timepieces
  • Talented negotiation prowess
  • Passion for the art of selling
  • Must be able to work flexible schedule throughout the week
  • MS Office experience is highly desirable

Hourly Rate: $14.00hr - $19.00hr. Commission is also part of the pay structure.

Benefit Program

The Swatch Group is an equal opportunity employer that promotes diversity and is committed to environmental sustainability.

  • Excellent health, dental and vision insurance (employee and dependents are eligible 1st of the month following 30 days; generous employer contribution)
  • Immediate participation in the 401(k) and 100% vested employer match after one year 
  • Company paid life insurance and Long Term Disability
  • 18 days of PTO per year
  • Special bucket of sick time per year extended paid time for medical, parental and military leave
  • Holiday pay
  • Voluntary FSA, STD, Accident/Hospital Indemnity insurance
  • Employee product discount

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