Boutique Manager

The company

Rado is a globally recognized brand, famous for innovative design and its use of revolutionary materials to create some of the world’s most beautiful and durable watches. Ever since its beginnings in Lengnau, Switzerland, Rado has been a pioneer, with the brand philosophy “if we can imagine it, we can make it” still holding true today.

Job description

We are seeking an experienced Boutique Manager to lead our boutique Singapore. As the face of the brand, you will act as a brand ambassador, delivering an exceptional retail experience while driving sales performance and operational excellence. You will inspire and lead the boutique team to manage the operations, cultivate long-term client relationships, and ensure the boutique consistently reflects the brand’s standards of service, and presentation.

 

  • Deliver an exceptional and personalised shopping experience to all customers
  • Identify customer needs, recommend suitable products, and close sales effectively
  • Drive, monitor, and achieve boutique sales targets
  • Lead, motivate, coach, and develop the boutique team through continuous training and performance management
  • Motivate the team to meet and exceed sales goals
  • Ensure the boutique is adequately manned with sufficient manpower planning
  • Oversee stock levels and assortment, Supervise inventory checks to ensure accuracy, compliance, and control
  • Ensure the boutique is maintained in accordance with brand standards and guidelines
  • Ensure that watches are merchandise in accordance to guideline
  • Ensure that POSM are properly stored and all storage cabinets are well organised, clean and tidy
  • Ensure accurate completion and filing of sales, stock, and customer service documentation
  • Collaborate with Marketing, Sales accordingly for various store activations.
  • Drive Customer excellence, foster relationships with individuals and inspiring the team to deliver good service.

Profile

The ideal candidate will have more than 3 years of supervisory or managerial experience in a retail environment, leading a team while demonstrating expertise in watch products, driving sales, and delivering strong Retail experience

Professional Experience

  • Prior retail experience is preferred.
  • Experience and knowledge of the watch industry is an advantage.

Languages

Good command in Conversational English.

Contact

Please send in your CV and we look forward to connect with you!