Mido - Operations Manager
The company
The Swatch Group Ltd is an international group active in the manufacture and sale of finished watches, jewelry, watch movements and components.
The Group’s production companies also supply movements and components to third-party watchmakers. The Swatch Group Ltd is also a key player in the manufacture and sale of electronic systems used in watchmaking and other industries. With its watch brands, it is also a leader in the field of sports event timing as official timekeeper and data-handler of most of the Olympic Games of the last decades and major international sports events. The Swatch Group Ltd has a unique emotional culture. Beauty, sensuality, emotions in watches are as much part of it as high-tech, quality and added value on the customer’s wrist. Both, emotional poetry and innovation play an active part in the commitment to its customers.
The Swatch Group Ltd was founded in 1983, by Nicolas G. Hayek. It grew out of the merger of two big Swiss watch groups, ASUAG and SSIH. The Group has since shown steady growth in key financials, leading to records. Today, the Group employs over 35.000 persons in fifty countries. Discover the Swatch Group brands… Breguet, Harry Winston, Blancpain, Glashütte Original, Jaquet Droz, Léon Hatot, Omega, Longines, Rado, Union Glashütte, Tissot, Balmain, Certina, Mido, Hamilton, Calvin Klein watches + jewelry, Swatch and Flik Flak.
Job description
As a Operations Manager with Swatch Group, U.S., the position will be responsible to support the function of the business
by managing the areas of shipping/receiving, point-of-sale, operating budgets/invoicing/expenses.
Primary Duties and Responsibilities
Responsible for all new launches-have lines graded and then take grades to forecasting process
Weekly replenishment for stores based on sales and analysis
Review stores inventory bi-monthly (to check levels); fill in for retail replenishment
Full responsibility for the ordering process- (wholesale, retail, and e-commerce situation)
Interface regularly with corporate regarding forecasting and allocation
Monitor all wholesale orders- transfer product to reserve; place order with Corporate to make sure orders will
be filled
Monitor CRM database file transfers, and resolve issues that occur with 2nd party vendors.
Develop new tools and training to increase operational proficiency.
Manage all operational based projects / manipulate existing systems in order to satisfy the needs of the
business.
Manage store opening/ renovation/closing projects directly or remotely with assistance of a field team.
Review retail controllable cost reports.
Review operational audits to identify retail store deficiencies.
Negotiate new contracts and pricing with vendors.
Manage yearly operational project sheets.
Assist entire division with special projects.
Verify that open PO’s in SAP match corporate’s files- make any changes in SAP for requests to cancel or
change PO’s
On order report this indicates what PO’s are open and coming; also allows us to know of product being delayed
Oversee Open to buy Report, MRP reports, Backorder reports(weekly), Top Seller reports
Provide monthly inventory analysis and analytical reports upon request
Responsible for all returns that are sent back to corporate- regular jobbing requests as well as subcontracting
(have to receive back upon verification)
Receive return requests- go through and send back any necessary returns to Corporate office
Set up all new products to be received in U.S.
Weekly pricing verification- run report to make sure there are no pricing errors in database
Responsible for verification and setup of the pricing of new product- gross margins, etc.
Assist with ship notes, target stocks, material, and pricing changes as well as setting up items
Product availability’s are updated weekly, and sent to stores for special orders
All other duties assigned by Management
Profile
Education and Experience Requirements - - - - - - - - - - - -
Must have a High School Diplomas;
1-3 years of credit and collections experience is required
Some relevant college coursework in Business Administration
Must have a minimum of 4-6 years’ experience of the following - Travel Retail, Buying, Allocation and planning
Develop and build good relationships with our high-end customers and sales force.
Strong interpersonal, analytical, and communication skills
Must have knowledge of SAP
Intermediate Excel skills is a must
Attention to detail and accuracy
Strong learning ability and problem solving skills
Strong time management skills and ability to be both effective and efficient in work
Proficiency in all Microsoft Office applications
Professional requirements
Physical Requirements:
This is primarily a sedentary office position which requires the Operations Manager to have the ability to operate
computer equipment, speak, hear, bend, stoop, reach, lift, and move and carry up to 25 lbs. Finger dexterity is
necessary.
Additional Skill Requirements: - - - - - -
Must be self-motivated and a self-starter; quick learner for a multifaceted business and companion domestic
and international staff;
Must possess strong organizational, project management and problem-solving skills with multi-tasking abilities
in a fast-paced corporate environment;
Arrive early and work late if necessary
Understand and follow posted work rules and procedures
Accept constructive feedback
Must be a team player
This description outlines the basic responsibilities and requirements for the role. This is not a comprehensive listing of all