Sales Associate Swatch - Antwerpen

The company

Swatch Group is the world's number one manufacturer of finished watches. With its 16 watch brands, the Group is present in all price segments, and is also active in the manufacture and sale of jewelry, watch movements and components.

Swatch Group unites, among other companies, the following watch brands under its roof: Breguet, Harry Winston, Blancpain, Glashütte Original, Jaquet Droz, Omega, Longines, Rado, Union Glashütte, Tissot, Balmain, Certina, Mido, Hamilton, Swatch and Flik Flak. The Group has a strong distribution and multi-brand retail net with two sophisticated boutiques under the name of Tourbillon and Hour Passion. Swatch Group is also an important player in advanced nanomechanical, nanoelectronic and Bluetooth technologies essential to watchmaking and other industries.

Role Overview

As Sales Associate for our store in Antwerpen, you are the brand's first ambassador, you will embody the Swatch/Flik-Flak values and guarantee the highest standards of welcome and customer experience.

Your responsibilities

  • Advice on and sale of products presented in the shop
  • Welcoming customers
  • Customer acquisition and loyalty
  • Advising customers and helping them with their choices
  • Replenishing and storing products
  • Active participation in team meetings

  • Cleaning and tidying the Store if needed

  • Assisting colleagues during sales (service, gift-wrapping, etc.)

  • Contribute to the achievement of shop objectives
  • Compliance with rules and regulations (Dresscode, etc.)
  • Maintain and improve own knowledge of products and techniques,
  • Participation in training sessions,
  • Sharing knowledge and experience with colleagues.

Reporting process:

N + 1: Assistant Store Manager

N + 2: Store Manager

Job type : Part time contract (32u)

Salary: An attractive salary package including extra-legal benefits

  • Hospital insurance
  • Meal vouchers
  • Ecocheques
  • Mobility or bike travel reimbursements

Working hours :

  • Available on weekends
  • Daytime work
  • Evening work
  • Work on public holidays

Profile

  • Commercial and customer-oriented: As a Sales Associate (M/F/X), you are sales-oriented and always place the customer at the center of your priorities, in order to respond effectively to their needs and build a lasting business relationship.
  • Team spirit and versatility: You thrive in a team, take initiative and demonstrate a versatile attitude.
  • Enthusiasm and enjoy working with watches
  • Communication skills: You communicate easily with customers and colleagues. Being present at events appeals to you and will enable you to develop your network of new customers.

Professional requirements

  • Flexibility
  • Customer-oriented
  • Results-oriented
  • Willingness to learn and develop
  • Ability to manage and cope with emotions
  • Thinking and reasoning skills
  • Structured

 

Languages

Fluent in Dutch and English, both spoken and written; any other language is an asset.