Key Holder / Sales Associate Hour Passion Las Vegas
The company
The Swatch Group is the world's number one manufacturer of finished watches. With its 16 watch brands, the Group is present in all price segments, and is also active in the manufacture and sale of jewelry, watch movements and components.
The Group has a strong distribution and multi-brand retail net with a sophisticated boutique under the name of Hour Passion in the U.S. Swatch Group is also an important player in advanced nanomechanical, nanoelectronic and Bluetooth technologies essential to watchmaking and other industries.
The Swatch Group U.S. is seeking an experienced, Retail Sales Associate for our Hour Passion Boutique in North Premium Outlets.
Ideal candidate will have luxury retail sales experience with a strong focus on creating an outstanding customer experience and demonstrated clientele building skills. Prior experience with luxury watch brands is preferred.
Job description
Responsibilities:
• Provide a unique and special experience to all clients
• Meet and exceed sales goals
• Develop potential clients through both clientelling and networking efforts
• Maintain and grow existing clients; keep records of milestones and client’s tastes and goals for future purchases
• Assist team members in sales process as per established boutique protocols
• Develop existing client base and reach new prospects through networking and outreach
• Provide superior after-sale service to all clients
• Provide the highest level of client service through personalized contact in product maintenance
#SGUSC
Profile
Ideal candidates will have luxury retail sales experience with a strong focus on creating an outstanding customer experience and demonstrated clientele building skills.
The key objective of this position is to reach and surpass the sales goals. The Sales Associate / Keyholder will provide outstanding customer experience to reflect the Swatch Group image through the selling of unique watches.
Professional requirements
- Strong luxury retail jewelry and time piece experience.
- Strong organizational and interpersonal skills.
- Outstanding customer service skills
- Ability to work as a team player
- Clientele building skills
- Basic computer literacy
- Flexible to retail working hours
- Foreign languages a plus
Benefits
We are happy to offer a competitive comprehensive benefits package that includes:
- Excellent medical, dental and vision insurance (eligible 1st of the month following 30 days, generous employer contribution)
- Immediate participation in the 401(k) and 100% vested employer match after one year of employment
- 18 PTO days per year, 23 PTO after 5 years
- 7 days per year of extended paid time off for medical, parental and military leave
- Holiday pay
- Company paid life insurance and Long Term Disability
- Voluntary Flexible Spending Account, Short Term Disability, Accident/Hospital Indemnity insurance
- Employee product discount
- Internal transfer and growth potential
- $500 Employee Referral Bonus program
Contact
Paula Mahecha
HR Generalist