Assistant Sales Manager (Tissot)

Job description

Key Responsibilities

Account Management/Sales

• To achieve sales objectives in wholesales.
• Solicit, build and maintain good support and business contacts with
  dealers.
• Monitor Auto Replenishment (AR) to ensure all Points of Sale (POS).
  consistently comply with brand guidelines and stock allocation standards.
• Track AR performance across POS, identifying gaps and driving corrective
  actions to ensure alignment with brand requirements and product
  availability.

Stocks and Collection

• Ensure that payments are collected within the timeline given.
• To do inventory analysis on bi-weekly basis.
• Keeping stocks inventory healthy at all times.
• Execute ordering and replenishment activities for Tissot through Arkieva,
  ensuring accurate demand planning and timely stock fulfilment.

Reporting

• Submit weekly/monthly progressive report of sales performance, retailers’ performance.
• Prepare and submit regular sales reports to the Brand Manager, ensuring
  accurate and timely performance tracking and insights.
• Consolidate and upload monthly store visit reports into Mystore,
  maintaining consistency and completeness of field activity documentation.

Marketing & Advertising

• Collaborate closely with the marketing team to execute VM updates, GWP setups, visual merchandising refreshes, campaign rollouts, and in-store sales activations to ensure consistent brand presentation and execution excellence.
• Support the monitoring and tracking of press coverage and PR activities, and report key updates to the Marketing Team and Brand Manager to ensure timely communication and alignment.
• Coordinate with team members to improve product environment in Point of Sales.
• Collaborate with the marketing team to ensure all Points of Sale (POS) are well maintained and consistently presented in line with Brand image.
• Ensure products are displayed according to Brand Merchandising guidelines.

Others

• Planning and implement training programs and initiatives determined by the Brand Manager.
• Ensure retail staff are certified through Tissot Academy and provide timely updates of the latest brand information and training materials to retailers.
• Collaborate with Customer Care Advisors (CCA) to manage repair and complaint cases, ensuring customer queries are addressed and resolved efficiently and professionally.
• Undertake any other responsibilities, projects, or tasks as assigned by the Sales Manager and/or Brand Manager from time to time, in support of broader brand, commercial, and operational objectives.