Longines Assistant Boutique Manager | Market St

About Longines

Founded in 1832 at Saint-Imier in Switzerland, the Compagnie des Montres Longines Francillon S.A. is the oldest trademark still in use in its original form registered with the World Intellectual Property Organization. Over the years, Longines has played a pioneering role in many timekeeping technological breakthroughs, with a particularly strong presence in the field of sports, while constantly exhibiting its characteristic elegance across the globe.

The Role

  • Support Boutique Manager and wider team with daily boutique operations
  • Plan staff rosters and approve leave to ensure adequate coverage
  • Review operational reports to ensure compliance with policies and procedures
  • Oversee inventory levels, including transfers, damages and stock
  • Support sales performance by motivating the team and leading by example
  • Ensure exceptional customer service and handle escalated customer issues
  • Implement sales training programs and support ongoing staff development
  • Manage Longines E-Learning and SGA training modules for timely completion
  • Assist with recruitment and setting performance objectives with management
  • Provide daily support to Customer Service, including staffing and escalations
  • Ensure accurate daily reporting of sales figures and boutique operations
  • Ensure the highest level of client service at all times

Skills and Experience

  • Minimum 5 years retail experience in the high-range product or luxury sector preferred
  • Tertiary qualifications in Business administration preferred
  • Highly developed and proven customer service skills
  • Proven retail management experience
  • Computer literacy skills: Word, Excel.
  • Excellent organisational skills
  • Excellent oral and written communication skills
  • Numerical and financial skills
  • Strong analytical and problem-solving skills
  • Effective time management skills
  • Team player

Benefits

  • Collaborative and supportive culture
  • Generous employee discount across all Swatch Group brands
  • Employee referral program with the opportunity to earn a cash reward
  • Access to our Employee Assistance Program
  • Comprehensive income protection insurance
  • Novated leasing opportunities for electric vehicles
  • Extensive professional Learning and Development program
  • Opportunity to earn incentives on top of your base salary
  • Opportunity to work a 4 day roster 
  • Complementary loan watch

How to Apply

Click APPLY to submit your application