Boutique Consultant

The company

Based in Saint-Imier in Switzerland since 1832, the watchmaking company Longines wields expertise steeped in tradition, elegance and performance. With generations of experience as official timekeeper of world championships, and as partner of international sports federations, Longines has built strong and long-lasting relationships in the world of sport over the years. Known for the elegance of its timepieces, Longines is a member of Swatch Group Ltd., the world’s leading watch manufacturer. The Longines brand, with its winged hourglass emblem, is established in over 150 countries.

Job description

Reporting to the Boutique Manager, the Boutique Consultant/Senior Boutique Consultant is responsible for performing sales activities and other related activities such as after-sales service and store maintenance. He/She will be in charge of assisting our customers through personalized customer experience. The ideal candidate will represent the brand as an ambassador, inspiring our customer.

In this role, you will:

  • Work closely with the Team in achieving the set sales target to perform excellent customer experience, sales activities, attend to walk-in customers and assist the customer in selecting and explaining the products for good shopping experience.

  • Follow up sales call with potential customers.

  • Introduce new products and upsell products to customers.

  • Attend to walk-in customers on any watch repair/related enquiries.

  • Follow up with customers on their new watch purchase.

  • Follow up with customers on their watch repair service.

  • Store & showcase maintenance.

  • Observe & follow guidelines on stock/cash control & documentation

  • Stock display in accordance to Brand guidelines.

  • Follow up on any changes in store display within the timeline.

  • Maintenance & upkeep to ensure cleanliness & tidiness of sales floor and storage area.

  • Any other relevant tasks as & when required.

Profile

What you'll need ?

  • 1-2 years retail sales experience

  • Fluency in English with strong interpersonal skills will be required to succeed in this role.

  • Sales oriented, good team player as well as displaying good customer service.

 

Professional requirements

  • Watches product knowledge. Experience from other Retail industry will be considered.

Languages

Excellent command of English. Any other local language is an asset.

Contact

Apply to us with your CV and expectations! We look forward to have a meaningful discussion with you.