Boutique Manager - Longines
The company
Longines – famous for the elegance of its timepieces – is a member of the Swatch Group Ltd, the world's leading manufacturer of horological products. Based in Saint-Imier, Switzerland since 1832, Longines watchmakers enjoy an expertise steeped in tradition, elegance and performance. With generations of experience as Official Timekeeper of World Championships and as a partner of international sports federations, Longines has created lasting and durable links to the world of sport. The brand known by its winged hourglass logo now has outlets in over 140 countries.
Job description
- Achieve sales target in both quantity and sales revenue
- Study and analyze routine reports and keep track of business trends
- Propose and implement sales development actions plans for each product category based on various clienteles
- Responsible for promoting Flagship awareness and enhancing customer loyalty through execution of planned marketing programs
- Build strong productive work teams with strong morale
- Identify staff’s training needs; propose, coordinate and/or conduct training based on category specialization
- Expenses control to achieve profitability goal of the Store
- Implement proper visual merchandising ensuring its adherence to company guidelines, both in-the-window and in-store displays
- Conduct monthly business review meetings with direct reports and communicate company information to staff concerned
Profile
- Minimum 9 years of experience in retail business, with 3 years of experience in a managerial position
- Good interpersonal and communications skills
- Excellent in people management and staff coaching
- Critical thinking and decision-making skills
- Experienced in CRM initiatives to recruit and retain VIC's
- Business acumen, with good analytical skills
- Experienced in objection handling
- Proficient in Microsoft Office – Word and Excel in particular
Languages
- Very good command of English, Cantonese and Mandarin, both oral and written