Sales Coordinator

The Company

Swatch Group is the world's number one manufacturer of finished watches. With its 16 watch brands, the Group is present in all price segments, and is also active in the manufacture and sale of jewelry, watch movements and components.

Swatch Group unites, among other companies, the following watch brands under its roof: Breguet, Harry Winston, Blancpain, Glashütte Original, Jaquet Droz, Omega, Longines, Rado, Union Glashütte, Tissot, Balmain, Certina, Mido, Hamilton, Swatch and Flik Flak. The Group has a strong distribution and multi-brand retail net with two sophisticated boutiques under the name of Tourbillon and Hour Passion. Swatch Group is also an important player in advanced nanomechanical, nanoelectronic and Bluetooth technologies essential to watchmaking and other industries. 

Job Description

As a Sales Coordinator with Hamilton U.S., the position will be responsible for supporting sales operations through business analytics, reporting, inventory coordination, order management, and administrative support. This role serves as a key liaison between Sales, Operations, Customer Service, Supply Chain, and other cross-functional teams to ensure timely execution of business initiatives and efficient day-to-day operations.

Profile

Business Processes

• Work with cross-functional teams to coordinate product allocation and delivery to retail partners and accounts.
• Coordinate new SKU setup and product launch processes.
• Enter purchase orders and shipment documentation while maintaining shipment tracking logs.
• Coordinate and maintain records for consignment inventory and related activities.
• Manage all aspects of product support materials, including packaging, instruction manuals, and other product components.
• Maintain inventory records and coordinate replenishment needs with internal stakeholders.
• Process return authorizations, obtain approvals, enter transactions into SAP, and maintain supporting documentation.
• Track special requests, customer needs, and operational issues while ensuring timely follow-up and resolution.
• Analyze retail sales performance and identify opportunities to support business growth.
• Review inventory levels and recommend actions to support sales objectives and inventory optimization.

Reporting & Analytics

• Compile and analyze monthly sell-through reports, including sales and inventory performance.
• Prepare monthly sell-in and open order reports.
• Generate and distribute weekly forecast reports utilizing available sales data and projections.
• Extract and distribute weekly backorder reports.
• Prepare recurring and ad hoc reports to support business decision-making.
• Analyze sales trends, inventory performance, and account-level results to identify opportunities and risks.
• Maintain accurate sales records and reporting databases.

Sales Support

• Support Regional Sales Managers through timely responses to information requests and operational needs.
• Assist with the coordination of sales meetings, presentations, and business reviews.
• Coordinate product logistics and support for trade shows, events, and training seminars.
• Assist in the planning and execution of projects, including price increases, sales initiatives, budgets, and product launches.
• Partner with cross-functional teams to improve processes, procedures, and workflow efficiencies.
• Provide administrative support to the sales organization as required.
• Perform other duties as assigned by Management.

Requirements

Experience Requirements

• Bachelor's Degree required.
• 3-5 years of experience in sales operations, sales coordination, business analysis, or a related field.
• Advanced Microsoft Excel skills, including Pivot Tables, VLOOKUP/XLOOKUP, formulas, and data analysis.
• Proficiency in PowerPoint and other Microsoft Office applications.
• SAP experience preferred.
• Strong analytical and business reporting skills.
• Excellent organizational skills with the ability to manage multiple priorities simultaneously.
• Detail-oriented with strong accuracy and follow-through.
• Effective written and verbal communication skills.
• Ability to work independently and collaboratively in a team environment.
• Strong problem-solving and critical-thinking abilities.
• Ability to thrive in a fast-paced environment with changing priorities.

Physical Requirements:

This is primarily a sedentary office position that requires the ability to operate computer equipment, communicate effectively, hear, bend, stoop, reach, and occasionally lift and move materials weighing up to 25 pounds. Finger dexterity and prolonged computer work are required. Occasional travel may be required based on business needs.

Additional Skill Requirements:

• Strong attention to detail and commitment to accuracy.
• Excellent organizational and project management skills.
• Ability to manage multiple projects and deadlines simultaneously.
• Strong analytical mindset with the ability to interpret business data and trends.
• Self-motivated with the ability to work independently.
• Professional and customer-service-oriented approach.
• Strong interpersonal skills and ability to build relationships across departments.
• Adaptability and flexibility in a dynamic business environment.
• Ability to accept and apply constructive feedback.
• Team-oriented with a positive attitude and willingness to support business objectives.

Benefits Program

The Swatch Group is an equal opportunity employer that promotes diversity and is committed to environmental sustainability.

  • Excellent health, dental and vision insurance (employee and dependents are eligible 1st of the month following 30 days; generous employer contribution)
  • Immediate participation in the 401(k) and 100% vested employer match after one year (maximum 4% employer match with 5% employee contribution)
  • Company paid life insurance and Long Term Disability
  • 18 days of PTO per year, 1 Month PTO after 5 years
  • Special bucket of sick time per year extended paid time for medical, parental and military leave
  • Holiday pay
  • Voluntary FSA, STD, Accident/Hospital Indemnity insurance
  • Employee product discount

For more information please see https://transparency-in-coverage.uhc.com/

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