Regional Loss Prevention Manager

Job description

• Lead and execute regional loss prevention and asset protection strategies across multiple retail stores and luxury boutiques to reduce inventory shrink, fraud, and operational risk.

• Conduct and manage internal and external theft investigations, including evidence gathering, associate interviews, surveillance reviews, and partnership with Human Resources, Legal, Mall Security, and Law Enforcement as needed.

• Drive shrink reduction initiatives through proactive analysis of inventory shortages, operational vulnerabilities, and fraud trends, while developing corrective action plans to mitigate loss exposure.

• Utilize exception reporting, transaction analysis, and data analytics to identify suspicious activity involving refunds, voids, discounts, cash transactions, credit card activity, and return fraud.

• Manage and execute loss prevention audits, monitor compliance with company policies and inventory control procedures, and partner with store leadership to improve operational performance and accountability.

• Develop and deliver training programs focused on theft prevention, fraud awareness, Organized Retail Crime (ORC), inventory control, physical security, and loss prevention best practices.

• Oversee physical security programs, including CCTV systems, alarm management, key controls, vault procedures, and security equipment maintenance across the assigned region.

• Support critical incident response efforts, including major theft events, workplace violence concerns, security threats, and other emergency situations.

• Build strong partnerships with District Managers, Regional Managers, Store Managers, and corporate leadership to foster a culture of asset protection, compliance, and risk management.

• Support new store and boutique openings by assisting with security planning, loss prevention equipment installation, inventory deliveries, and team training on inventory controls and security procedures.

• Provide regular reporting, analysis, and recommendations to operational leadership to improve asset protection performance and support company business objectives.