HR Operations Specialist
Job description
- Develop and implement compensation, benefits, and rewards policies aligned with global guidelines and local market practices.
- Manage day-to-day HR operations and ensure accurate and timely execution of HR processes.
- Conduct market benchmarking and recommend competitive salary structures, new-hire compensation, and employee benefits.
- Manage annual salary reviews, bonuses, variable pay, and employee recognition programs.
- Design and monitor sales commission and incentive schemes to motivate performance and support business growth.
- Oversee payroll, tax deductions, social security, final settlements, and exit payments to ensure accuracy and compliance.
- Develop, maintain, and communicate HR policies, procedures, and the employee handbook in line with company and legal requirements.
- Prepare and analyze HR reports, including headcount, turnover, personnel costs, and key HR metrics to support business decisions.
- Ensure confidentiality of employee compensation data, compliance with HR processes, and coordination with internal and external audits.
- Coordinate with retail teams and stakeholders to manage retail requirements.
- Collaborate with HR Business Partners, Leadership, and HQ to provide HR advice, improve reward practices, and align HR initiatives with business objectives.
Professional requirements
- Bachelor's degree in Human Resources, Business Administration, or related field
- Minimum 5 years of relevant work experience in HR Operations, Compensation & Benefits, or a related HR function.
- Good knowledge of local labor laws, employment legislation, and HR policies.
- Strong knowledge of HR operations, HR systems, employee data management, and HR reporting and analysis.
- Good communication, interpersonal, and stakeholder management skills.
- Ability to manage priorities and work effectively in a fast-paced retail environment.
- Good command of English communication skills.
- Good proficiency in Microsoft Office.