Copy of Luxury Retail Keyholder, Blancpain Boutique
The company
There is no contradiction in using the words tradition and innovation in the same breath to describe Blancpain. Both are woven together to form the fabric of Blancpain’s philosophy. In a spirit far removed from production lines, the movement parts are patiently finished, decorated and assembled by hand in keeping with the noblest horological traditions. Never veering from its Vallée de Joux heritage, Blancpain has taken the designs, complications and methods of the last centuries and brought them into our modern era through its relentless drive to conquer new horizons and to take the watchmaking art to places where it has never been before.
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Job description
•Must have experience with luxury time pieces and/or jewelry
•Provide a unique and special experience to all clients
•Proven track record of meeting and exceeding sales goals
•Develop potential clients through both clientelling and networking efforts
•Provide superior after-sale service to all clients
Profile
The key objective of this position is to reach and surpass the sales goals. The Keyholder / Sales Associate will provide outstanding customer experience to reflect the brand through the selling of unique watches. The individual will be expected to build and develop strong relationships with clients and meet new prospects leads through networking efforts.
Professional requirements
Qualifications:
- Minimum 4+ years of luxury retail experience, preferably in fine jewelry, luxury watches, fashion, or other high-end luxury goods.
- Previous Keyholder, Senior Sales Associate, or Leadership experience in a luxury retail environment.
- Proven track record of achieving and exceeding individual sales goals and boutique performance objectives.
- Strong understanding of luxury client service standards and relationship management - Demonstrated ability to develop, maintain, and expand a loyal clientele through proactive outreach and follow-up.
-Passion for luxury timepieces, fine craftsmanship, and exceptional customer experiences.
-Excellent communication, interpersonal, and storytelling skills with the ability to engage a sophisticated clientele.
- Strong organizational skills with exceptional attention to detail.
- Ability to work collaboratively in a team-oriented environment while also being self-motivated.
-Professional, polished, and brand-appropriate appearance and demeanor.
- Comfortable handling high-value merchandise and maintaining confidentiality.
- Experience utilizing CRM systems and clienteling tools to drive repeat business.
- Ability to multitask and perform effectively in a fast-paced luxury retail environment.
- Flexible availability, including evenings, weekends, and holidays.
- Ability to open and close the boutique, perform operational duties, and support inventory management.
- Strong problem-solving skills and ability to resolve client concerns with professionalism and discretion.
- Fluency in additional languages is a plus.
Benefits
We are happy to offer a competitive comprehensive benefits package that includes:
• Excellent medical, dental and vision insurance (eligible 1st of the month following 30 days, generous employer contribution)
• Immediate participation in the 401(k) and 100% vested employer match after one year of employment
• 18 PTO days per year, 23 PTO after 5 years
• 7 days per year of extended paid time off for medical, parental and military leave
• Holiday pay
• Company paid life insurance and Long Term Disability
• Voluntary Flexible Spending Account, Short Term Disability, Accident/Hospital Indemnity insurance
• Employee product discount
• Internal transfer and growth potential
• $500 Employee Referral Bonus program
For more information please see https://transparency-in-coverage.uhc.com/
Contact
Blancpain New York